Cookie Policy

1. About This Cookie Policy

This Cookie Policy explains how cookies, local storage technologies and similar tools are used on the HairCRM website and related digital services. HairCRM is a clinic management platform that helps hair transplant clinics manage patient inquiries, operation planning, team coordination and communication workflows.

Cookies are small text files stored on your browser or device. They may help the website operate securely, remember preferences, protect forms and improve the visitor experience.

2. Types of Cookies We Use

• Essential cookies: Used for core website functions, secure session handling, form verification, spam and bot protection, language preferences and cookie notice choices. Some parts of the website may not work properly if these cookies are disabled.

• Performance cookies: Help us understand page loading performance, errors, general usage flows and technical improvement needs. These signals are evaluated in a measured and aggregated way wherever possible.

• Preference cookies: May be used to remember choices such as language, interface preferences and cookie notice acceptance, so you do not need to repeat the same choices on future visits.

• Security cookies and tokens: May be used to verify that form submissions are made by real users, reduce abuse attempts and improve system security.

3. Why We Use Cookies

HairCRM may use cookies for the following purposes:

• To keep the website secure, stable and fast.

• To protect contact, demo request, registration and newsletter forms against spam and bot submissions.

• To remember cookie notice, language and similar user preferences.

• To analyze technical errors and improve user experience.

• To reduce the risk of unauthorized access, abuse, fake form submissions and security incidents.

4. Third-Party Technologies

HairCRM may use third-party services for hosting, security, email delivery, form protection, performance measurement or technical support. These services may use cookies or similar technologies only to the extent necessary to provide the relevant service.

If analytics or advertising technologies such as Google Analytics are used, they will be clearly identified and managed in accordance with applicable laws.

5. Cookie Retention Periods

Cookie retention periods may vary depending on their purpose. Session cookies may be deleted when the browser is closed, while preference or security cookies may be stored for a defined period. Your cookie notice preference may be kept on your device for a certain period so that the same notice is not shown repeatedly.

6. How You Can Manage Cookies

You can delete, block or receive alerts for cookies through your browser settings. Cookie management settings may vary by browser, so you may review the help documentation of the browser you use.

If essential cookies are disabled, session security, form submission, cookie notice preferences or certain page features may not work as expected.

7. Relationship with Personal Data

Some cookies may include technical information that can directly or indirectly qualify as personal data. Such data is processed in line with the principles explained in the HairCRM Privacy Policy for security, service delivery, preference management and technical improvement purposes.

8. Policy Updates

This Cookie Policy may be updated due to changes in technologies, product features or legal requirements. The latest version becomes effective when published on this page.

9. Contact

For questions about cookie usage and our privacy practices, contact us at info@sacekimicrm.com.